Privacy Policy

Effective date: November 9, 2025

At JPGtoPDFNow (“we”, “us”, “our”), your privacy is important. This policy explains what information we collect, why we collect it, and how we keep it safe when you use our free online file-conversion tools.

1. Information We Collect

1.1 Files You Upload
When you use a conversion tool (PDF, JPG, PNG, WebP, etc.), we temporarily store the file(s) you upload so our servers can process them. Files are automatically deleted from our servers within 30 minutes of the conversion finishing.

1.2 Technical Data

  • IP address, browser type, device type, referral URL, and pages visited.
  • Date/time of visit and conversion results (success/failure).
    We collect this via our server logs and, if you enable it, through Cloudflare Web Analytics.

1.3 Optional Contact Data
If you contact support or fill out a form, we collect the information you voluntarily provide (name, email, message).

2. How We Use the Information

  • Process and deliver your converted file(s).
  • Detect and prevent abuse or malicious uploads.
  • Improve website performance and fix errors.
  • Respond to user support requests.
  • Fulfill any legal obligations.

3. Cookies & Similar Technologies

  • Strictly Necessary: a temporary session cookie so the conversion request can be tied to your download link. It expires after 30 minutes or when you close your browser.
  • Analytics: if you enable analytics, anonymous visitor data may be collected. No marketing or advertising cookies are used.

4. Third-Party Services

  • Analytics Provider: Cloudflare Web Analytics – anonymized visitor statistics.
  • Content Delivery Network: Cloudflare – may log IP addresses for security and performance.
  • Hosting Provider: servers located in the European Union.

We never sell or share your uploaded files with any third party except as required to operate the service (e.g., server hosting).

5. Data Retention

  • Uploaded files: automatically deleted within 30 minutes.
  • Server logs: erased after 30 days unless needed for security investigations.
  • Support emails: kept for up to 12 months for service improvement.

6. Security Measures

  • HTTPS encryption in transit.
  • Uploaded files are stored in a non-public, randomly named directory and deleted immediately after conversion.
  • Servers are regularly updated and protected by a Web Application Firewall.

7. Your Rights (GDPR / CCPA)

You may request:

  • A copy of any personal data we hold about you.
  • Correction or deletion of that data.
  • Restriction of processing.

To exercise any right, contact us. We will respond within 30 days.

8. Children’s Privacy

This service is not directed to children under 13. We do not knowingly collect personal data from children. If you believe a child has provided data, please contact us for immediate deletion.

9. Changes to This Policy

We may update this policy occasionally. The “Effective date” at the top will change, and significant changes will be summarized on this page. Continued use of the site after updates means you accept the new policy.

10. Contact Us

For any questions about this Privacy Policy or your data, please contact us.